Privacy Policy

1. Effective Date:  February 14, 2025

1. Introduction

Welcome to Homestead Connect, operated by HomeCraft Solutions, LLC ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, including our website, mobile application, and any related services (collectively, the "Platform").

By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Platform.

2. Information We Collect

We collect the following types of information:

a. Information You Provide to Us:

• Personal Information: Name, email address, phone number, mailing address, and other contact information.
• Business Information: Company name, services offered, licensing details, and insurance information (for service providers).
• Payment Information: Payment card details and billing address when required for transactions.
• User Content: Project descriptions, photos, and other materials you submit.

b. Information We Collect Automatically:

• Usage Data: IP address, browser type, device information, and interactions with our Platform.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to monitor usage patterns and improve our services.

c. Information from Third Parties:

• Background Checks: For service providers, we may collect information from third-party background check providers.
• Partner Information: Data from affiliated partners, such as realtors and lenders, to enhance our offerings.

3. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: Facilitate project creation, contractor matching, and manage transactions.
• To Communicate: Send confirmations, updates, and promotional materials.
• To Personalize Experience: Customize content and recommendations based on your preferences.
• To Ensure Security: Conduct fraud prevention and verify identities.
• To Improve the Platform: Analyze usage trends and enhance user experience.

4. How We Share Your Information

We may share your information with:

• Service Providers: Contractors and other third parties you choose to engage with through the Platform.
• Affiliates and Partners: Lenders, realtors, and other businesses offering complementary services.
• Compliance and Legal Requirements: To comply with laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, sale, or transfer of our assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

• Access and Correction: You may access and update your personal information through your account settings.
• Marketing Preferences: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
• Cookies: You may manage cookies through your browser settings.
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7. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

8. Children’s Privacy

Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

9. International Users

If you are accessing our Platform from outside the United States, you consent to the transfer and processing of your data in the U.S.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the Platform or via email. Your continued use of the Platform after such changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

HomeCraft Solutions, LLC (DBA Homestead Connect)
1701 Garth Brooks Boulevard
Yukon, Oklahoma 73099
Email: info@homesteadconnect.com
Phone: (888) 733-2367